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IT Support Specialist

My Wireless · South Main, Orange County

$37,440–$41,600 per year · Full-Time · Posted 10 hours ago

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About the job

Description Position Summary The IT Support Specialist I (Level 1) is an entry-level role based at the My Wireless corporate office in Santa Ana, CA. It provides first-level technical support to My Wireless AT&T retail locations and also manages onsite IT inventory, including iPads, firewalls, and the hardware stores use for transactions. This position focuses on ticket intake, issue triage, escalation, hardware staging, and shipping, while building exposure to IT projects and higher-level supp…

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