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Patient Experience Representative II, Pain Center

Boston Children's Hospital · Brookline, Norfolk County

$43,000–$58,000 per year · Full-Time · Posted 11 hours ago

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About the job

Support administrative operations for the Pain Center and help provide a positive experience for patients and families. Greet and register patients, coordinate appointments and patient flow, verify insurance and authorizations, respond to inquiries, maintain records and schedules, and use hospital systems to support clinic operations. Greet, screen, direct, and register patients, families, and visitors; respond to routine inquiries and escalate concerns. Collect patient demographics, insurance,…

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