Broadband Dispatcher II
Astound · Waco, McLennan County
$50,000–$60,000 per year · Full-Time · Posted 6 hours ago
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About the job
Astound is seeking a Broadband Dispatcher II to coordinate field technicians and support reliable broadband, TV, and phone service for residential and business customers. In this role, you will schedule and dispatch service orders, monitor network and work queues, and communicate with customers, technicians, and support teams to resolve issues quickly. You’ll use dispatch and ticketing systems to prioritize work, ensure SLA adherence, and provide accurate updates. This position thrives in a fas…
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