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Service Strategy Senior Manager - Telecom, Media & Entertainment

Deloitte · Austin, Travis County

$127,274 per year · Full-Time · Posted 11 hours ago

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About the job

Position Summary Position Summary The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service domains for Telecom, Media & Entertainment (TME) clients. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and TME commercial acumen, including familiarity with stream…

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