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Call Quality Auditor

Federal Staffing Resources · San Antonio, Bexar County

$34,744 per year · Full-Time · Posted 8 hours ago

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About the job

Job Description As a Call Quality Auditor, you'll evaluate patient scheduling and referral management calls, identify opportunities for improvement, and help healthcare support teams deliver accurate, professional service. In this role you'll review agent performance, provide constructive feedback, and support coaching and training initiatives. Your work will help strengthen service quality, procedural accuracy, and the patient experience. Work Location: Remote - San Antonio, TX Position Requir…

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