Real Time Specialist I
Robert Half · Providence, Providence County
$39,520–$45,760 per year · Full-Time · Posted 10 hours ago
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About the job
Job Description Job Description We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, …
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