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Print and Deskside Support Lead

SAIC · Fort Myer, Arlington County

$89,823 per year · Full-Time · Posted 5 hours ago

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About the job

Description We are seeking an experienced Print and Deskside Support Lead to oversee enterprise deskside and print support operations in a fast-paced federal environment. The ideal candidate brings strong hands-on technical skills, proven team leadership experience, and a customer-first mindset aligned with ITIL best practices. Responsibilities Lead and mentor deskside support technicians, coordinating workload, ticket triage, and escalation across Tier I-III incidents Serve as primary escala…

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