Airport Customer Service Manager
American Airlines · Happy Valley, Clackamas County
$95,000–$122,000 per year · Full-Time · Posted 11 hours ago
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About the job
American Airlines seeks a Customer Service Manager for Airport Customer Experience to lead front-line teams delivering safe, efficient, and exceptional service across check-in, boarding, and arrivals. In this fast-paced, on-site airport role, you will manage daily operations, resolve service disruptions and customer escalations, and coordinate with flight and ramp teams to support on-time departures. You will hire, train, schedule, and coach agents, track performance metrics, and drive continuo…
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