Business Process Analyst
Elexicon · Ajax, Durham region
Up to $106,000 per year · Full-Time · Posted 7 hours ago
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About the job
Reports to the Manager, Customer Analytics and Operational Reporting, the Business Process Analyst is responsible for assessing operational, process, and system-related issues across Customer Experience. The role evaluates business challenges, assists in identifying root causes, gathers and documents business requirements, and recommends solutions that enhance customer experience, operational efficiency, and employee effectiveness. Working closely with AMS and Customer Experience lines of busin…
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