Supervisor, Customer Support (18-Month Temporary Contract)
Air Canada Vacations · Montréal, Québec
Salary not listed · Contract · Posted 8 hours ago
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About the job
The Customer Support Supervisor is responsible for leading a team that supports reservation and customer service operations by carrying out activities related to customer service and/or the reservation process. This role assists travel agents and guides customers through personalized support to help them find solutions to involuntary changes affecting their reservations. WHAT YOU'LL BE DOING · Provide guidance and assistance to direct reports, travel agents, customers, and other departments, an…
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