Customer Service Professional - Group Benefits
TEKsystems · Waterloo region, Ontario
Salary not listed · Full-Time · Posted 10 hours ago
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About the job
The Opportunity As a Customer Service Professional, you will play a key role in delivering exceptional service to plan members, dental offices, healthcare providers, and internal stakeholders. You will support customers through inbound calls and follow-up communications, helping them navigate their group insurance benefits, claims, and coverage inquiries. This is a fast-paced, customer-focused environment where success is driven by empathy, problem-solving, attention to detail, and the ability …
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