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Senior Routing Engine Developer (CX Platform)

Miratech · Ottawa, Ottawa region

Salary not listed · Full-Time · Posted 14 hours ago

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About the job

Job Description We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions wi…

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