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Head of Customer Operations & Engagement (Braze Expert)

DAZN · The Rocks, Sydney

$180–$250 per year · Full-Time · Posted just now

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About the job

Foxtel Group is seeking a senior leader to head Customer Operations and Engagement Operations in Australia, responsible for lifecycle, automated and tactical campaigns using Braze. You will guide a high-performing team, ensure regulatory and privacy compliance, and align engagement with growth metrics across acquisition, retention and lifetime value. The role demands deep Braze expertise, cross-functional collaboration with Marketing, Product, Data, Technology, Commercial and Legal, and a track…

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