Customer Operations Specialist
IP Australia · Australian Capital Territory, Australia
$90,321–$96,829 per year · Full-Time · Posted just now
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About the job
Customer Operations Specialists play a vital role in the delivery of high performing core business and internal operations for the agency. They apply their knowledge of IP rights legislation, systems capability, process improvement and customer service delivery to resolve complex service requests and respond to complex queries. They have a strong focus on the customer, are an escalation point of contact for our customers and leave a lasting positive impression on their overall experience. In th…
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