Accommodation Reservations & Customer Service Assistant for an Accommodation Business in Australia(Home Based Part Time)
Virtual Coworker · Coffs Harbour Region, New South Wales
Salary not listed · Part-Time · Posted 3 hours ago
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About the job
• Answer incoming guest telephone calls confidently and professionally, with call volumes ranging from approximately 5 calls on quieter days to 30–40 calls on busier days. • Manage accommodation reservations, including new bookings, booking changes and cancellations. • Respond to guest enquiries and manage email correspondence through Microsoft Outlook. • Maintain accurate booking information and process reservations using Little Hotelier. • Provide general administrative support during quieter…
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